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I am going to share with you simple strategies to increase your focus on your customer.

The first step with increasing your focus on your customers is to create 4 different categories for this particular aspect of your business.

People who are Lifetime customers, which I define as people who buy again and again

I’m going to provide you some basic solutions to address each segment.

People who are discovering your service need to be presented with a opt-in bribe or lead magnet.
Examples of lead magnets are a checklist, a special report, or a 5-7 minute video that clearly solves a business need that your ideal customer is faced with.
Your opt-in bribe can be presented to visitors to your website and via social media.

People who are aware of your existence but have not bought are best motivated to become buyers through a nurture campaign, bundled sales.
A nurture campaign is an ongoing communication with the sole purpose of increasing the know, like, and trust factor within your warm prospects.
A bundled sale is most effectively when you combine complimentary services into an attractive sale.
If I was a auto repair shop, my bundled service would be offering you 25% off servicing which would include oil change, tire rotation, and windshield wiper replacement.

People who have bought your product would benefit from a unique follow up campaign via email.
It is important to address your customers with a unique name such as VIP or Elite. I would recommend that you send emails at a minimum of once per week.

At the point of sale, for future reference, introducing an upsell. Studies show that upsells will boost your sale when presented at the point of purchase.
Examples of upsells include mp3 versions of a online video course, an additional year of support and/or maintenance

People who are customers who have not bought a wrap around service would benefit from lifetime discounts on products and services that are offered through a private email autoresponder campaign.

People who are Lifetime customer benefit from advanced tickets and notification to live events, an online community that they can join and stickers, decals, and banners that allow them to proudly represent your brand.

My spiritual cup is filled with love, light, and power as we head into a new week. Getting myself into the right mindframe requires natural sounds and rhythm to raise my vibration to the frequency of life (creation). When Stevie Wonder named his album Songs in the Key of Life, he was more ahead of his contemporaries than most realize. What key are you playing your life’s song in? Are you out of tune (alignment) with what feels good and what is right?

What changes in the human body would occur if the average person exposed themselves to natural sounds over a 30 day period of time? Indigenous people from various cultures have believed that music accompanied by rhythm and drumming is a pathway to healing and wellness. In African drum systems and circles of thought, there is a relationship that exists between the heart and the drum. African, Indian and shamanic cultures employed “polyrhythms” with a divine purpose, which involved utilizing vibration and frequency to heal wounds (physical and psychological) and also to treat illness. Drums were leveraged to knit communities together, integrated them deeper into their environments, and allowed groups to communicate across long distances. Your morning routine should contain a connection to natural sounds and rhythms. How do you spend your mornings? What are you exposing your mind, body, and spirit to, before you enter into the world? #morningroutines

I will be going live discuss Part TWO of my Three Part Series on Social Media: Popularity vs. Profitability. I encourage you to: bring your questions as this is your opportunity to get your pressing questions answered. If you missed Part 1 of three – hit the link here —>

You may be Popular at this social media stuff, but are you Profitable? In part 1 of this 3 part series, I will briefly outline why your social media for business promotional efforts are resulting in plenty of frustration, overwhelm, and wasted time.
If you watch until the end, you will learn the 1 technique that I use that creates a ripple effect of positive feedback from my audience of rockstars and go-getters.

Happy Birthday to Coach Gary Moore . In this video, I share my top 3 reasons why Coach Moore was able to build a powerhouse program despite having limited resources and a challenge of building a winning culture. For many of you viewing this video who are unfamiliar with Coach Moore and the Hall of Fame legacy of the Hillhouse Men’s and Women’s Track and Field program, it is one of my chief reasons why I am the businessman, leader, martial artist, and Man that I am today. It is your responsibility to pay homage whenever greatness makes a mark upon your path of progression. This video is my humble attempt.

What is Operation Christmas for the Homeless?

Live Q&A in support of “Operation Christmas for the Homeless” which is my effort to provide a hot breakfast and toiletry items for the good men and women of greater Baltimore (city and county) that happen to be on the street during this time. In order to reach more people on a grander scale, I have created 2 tiers of donations ($5.00 and $15.00) that you can utilize to participate. In exchange for your donation, I will answer ALL of your questions for your New Year’s strategy, business ideas, health, wellness, BJJ, Judo, positive mindset, you name it! Click the link and donate and let’s give the gift of a decent meal and necessary items for Christmas morning.

Baltimore SharePoint meeting recap from November 17th Meetup and brief look into 2017 campaign, including call for Speakers, and new initiatives. Join the BSPUG nation at:

Call for Speakers

Baltimore SharePoint User Group is announcing our Call for Speakers for our 2017 campaign. We have several exciting new initiatives to increase your visibility with our audience of SharePoint enthusiasts.

We are seeking speakers for Azure, Office 365, On-Prem SharePoint and all variations in between.

If you’re unavailable for our live meetings or live outside of the Maryland/DC region, then we have BSPUG On-Demand options for you to reach our audience too.

2017 Campaign

Our 2017 initiatives for the User Group are targeted towards serving 3,000 members within the greater Mid-Atlantic region. We will host additional meetups and gathering outside of our scheduled 12 monthly meetings.

Monthly Meetup Schedule

SPS Baltimore 2017 

SPS BMORE will be hosted on May 20th in Columbia, MD. More details to be announced.

For more information on the group, naviage to:

What is The Online Entrepreneur Mastermind Group?

What is The Online Entrepreneur Mastermind Group? View the live broadcast for the story of how the group started with Milana Leshinsky and evovled to present-day, our future plans, and call for speakers for you wonderful Coaches and Subject Matter Experts who want to connect with our live audience.

We are excited to announce our new partnership with Microsoft, who will be providing an excellent location, in addition to marketing and support through the growing pains of the relaunch.

If you’re looking to build your online business in 2017and improve your online leads, sales, and authority, please head over to our Meetup page. are currently at 477 members with the goal of reaching 1,000 registered members in 2017. #buildyourbusinessonline

We are currently at 477 members with the goal of reaching 1,000 registered members in 2017. #buildyourbusinessonline

Call for Speakers 

We are excited to open our call for speakers for coaches, subject matter experts, and business leaders who are looking to share their knowledge with our audience. If you’re interested in sharing your skillset with us, email .

Do I need to be local to Tysons Corner, VA? 

Absolutely not. Our group supports remote presentations for our speakers. We provide the option to pre-record an interview, live Q&A, as points of interaction with our audience.


Online Entpreneurs Mastermind Group





Veterans SharePoint End User Day Recap

Veterans SharePoint End User Day Recap was a 1 day event hosted by SUGDC.

The focus was dedicated towards individuals who are learning SharePoint administration and development.

I delivered a session entitled Transitioning into SharePoint, Office 365, and Azure Careers for the group.

There were lots of great questions and engagement on this subject from the audience.


What is SharePoint Careers

SharePoint Careers is the Microsoft industry’s first professional development platform focused on leadership, career tips and resources for serious SharePoint professionals.
SharePoint Careers features a job search portal and private resume section targeted for SharePoint and .Net professionals.

Do you struggle with or have no idea on how to gain sponsorships for your events and business ideas? View this video for my proven tips on what your website needs to magnetize sponsors to partner with you